1. Shipping Coverage

We offer shipping services to all 50 states of the United States, including Alaska and Hawaii. Additionally, we deliver to U.S. territories such as Puerto Rico, Guam, and the U.S. Virgin Islands. However, shipping times and fees may vary for these locations.

2. Shipping Methods and Estimated Delivery Times

2.1 Standard Shipping

  • Estimated Delivery: 3 – 7 business days.

  • Service Details: This is our most cost-effective option. Orders are processed within 1 – 2 business days and shipped via major carriers like USPS, FedEx, or UPS. We will provide tracking information via email once your order is dispatched.

2.2 Expedited Shipping

  • Estimated Delivery: 2 – 3 business days.

  • Service Details: Ideal for urgent orders. If you choose expedited shipping, your order will be prioritized for processing and shipped using faster delivery services. The processing time remains 1 – 2 business days, and carriers will prioritize the transportation of your package. You will receive tracking information promptly.

2.3 Overnight Shipping

  • Estimated Delivery: 1 business day.

  • Service Details: For the fastest delivery, overnight shipping is available. Orders placed before [Cut-off Time] (usually 12:00 PM EST) on a business day will be shipped the same day and delivered the next business day. This service is subject to availability and may not be available for all destinations.

3. Shipping Fees

3.1 Standard Shipping Fees

  • Orders under $50: A flat shipping fee of $8 will be applied.

  • Orders $50 or more: Enjoy free standard shipping.

3.2 Expedited and Overnight Shipping Fees

  • Expedited Shipping: A fee of $15 will be charged for expedited shipping, regardless of the order value.

  • Overnight Shipping: The cost for overnight shipping is $25. This fee may vary depending on the weight and destination of your package.

4. Order Processing

4.1 Processing Time

All orders are processed within 1 – 2 business days. Business days are Monday – Friday, excluding federal holidays. Please note that personalized or customized items may take additional processing time, which will be clearly indicated on the product page.

4.2 Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase. When your order has been shipped, you will receive a second email containing your tracking number and a link to track your package online.

5. Package Tracking

You can track your package using the tracking number provided in the shipping confirmation email. Simply click on the tracking link or visit the carrier's official website and enter the tracking number to view the current status and estimated delivery date of your package.

6. Shipping Delays and Issues

6.1 Delays

While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as inclement weather, carrier issues, or customs delays (for U.S. territories). If your package is significantly delayed, please contact our customer service team at [email protected], and we will assist you in resolving the issue.

6.2 Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please notify us within 5 business days of the estimated delivery date. We will work with the carrier to investigate the issue and, if necessary, issue a replacement or refund.

7. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and we recommend checking this page periodically for updates. Your continued use of our shipping services after the changes are made indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please contact our customer service team at [email protected]. We are here to assist you and ensure a smooth shipping experience.